Greenex Nutrition is informing to our user before placing an order through GXN website that they are agreeing to our Terms and Conditions outlined by the company. These terms are used to ensure that both parties have a clear understanding of the agreement and to provide a set of expectations for our services.


This statement indicates that the processing time for orders on our Supplements website is 1 to 2 business days, excluding weekends and holidays. When the order is processed, the customer will receive a confirmation message or email, similarly a notification when the order was going to be shipped. The shipping process normally takes 2-10 days, it may be delayed during huge traffic or due to issues with postal services that are beyond the control of Greenex Nutrition.

Shipping Costs Policy:

It is noted that shipping cost for their order will be calculated during the checkout process based on the weight, dimensions, and destination of the items in their orders. The payment for shipping will be collected along with the purchase as a final price for shipping order.Currently Greenex Nutrition providing the shipping service at zero cost i.e. no need to pay extra charges as shipping cost or delivery charges.

Return Policy:

Dispatch Time:

Shipments are generally dispatched as soon as possible as orders are placed or within 1-3 working days.Some of common reason that your product is not dispatched in usual time.

If a Parcel is Damaged During Shipping:

If a parcel is damaged during shipping or transmission, the customer is advised that you should not accept the parcel from the courier if possible and contact our customer services. Moreover, if the parcel was delivered without the customer being present, they can also contact customer service for further instructions. You should unbox the box with proper video recording or you should ask to delivery boy to open this box.

Duties and Taxes Policy:

The customs duties and taxes on products purchased from Greenex Nutrition vary from product to product. In case of international order, it is the responsibility of the customer to check and pay any applicable customs, duties, and taxes that may be charged on shipments.

All fees imposed during or after shipping, such as tariffs and taxes are the responsibility of the customer and not included in the product prices or in shipping fees. The customer is responsible for paying any additional charges that may be incurred. Currently we are not accepting any kind of International order, hope so we will be available in your country very soon.

Customers Services:

For all customer service enquiries, please email us at [email protected]